.slb-support-wrap{font-family:inherit;color:#172033}.slb-support-header{margin-bottom:22px}.slb-support-header h2,.slb-ticket-heading h2{margin:0 0 6px;color:#173f73}.slb-support-header p,.slb-ticket-heading p{margin:0;color:#64748b}.slb-support-grid{display:grid;grid-template-columns:1.08fr .92fr;gap:24px;align-items:start}.slb-support-card{background:#fff;border:1px solid #dbe3ee;border-radius:10px;padding:22px;box-shadow:0 4px 14px rgba(15,23,42,.06)}.slb-support-card h3{margin:0 0 18px;color:#173f73}.slb-ticket-form label{display:block;font-weight:700;margin:0 0 15px}.slb-ticket-form label span{color:#b42318}.slb-ticket-form small{display:block;font-weight:400;color:#64748b;margin:3px 0 7px}.slb-ticket-form input[type=text],.slb-ticket-form input[type=email],.slb-ticket-form input[type=file],.slb-ticket-form select,.slb-ticket-form textarea{display:block;width:100%;box-sizing:border-box;margin-top:7px;border:1px solid #cbd5e1;border-radius:6px;padding:10px 12px;background:#fff;color:#172033;font:inherit}.slb-ticket-form textarea{resize:vertical}.slb-ticket-form input:focus,.slb-ticket-form select:focus,.slb-ticket-form textarea:focus{outline:2px solid rgba(31,78,121,.2);border-color:#1f4e79}.slb-form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}.slb-requester-box{background:#f1f5f9;border-left:4px solid #f39c12;padding:11px 13px;border-radius:5px;margin-bottom:16px}.slb-support-button{border:0;border-radius:6px;background:#f39c12;color:#172033;font-weight:800;padding:11px 18px;cursor:pointer}.slb-support-button:hover{filter:brightness(.96)}.slb-ticket-list{display:flex;flex-direction:column;gap:10px}.slb-ticket-row{display:flex;justify-content:space-between;align-items:center;gap:12px;text-decoration:none!important;border:1px solid #e2e8f0;border-radius:7px;padding:13px;color:#172033;background:#fff}.slb-ticket-row:hover{border-color:#1f4e79;background:#f8fafc}.slb-ticket-row strong{display:block}.slb-ticket-row span:not(.slb-status){display:block;color:#64748b;font-size:.88em;margin-top:3px}.slb-status{display:inline-block;white-space:nowrap;border-radius:999px;padding:5px 10px;font-size:.82em;font-weight:800}.slb-status-open{background:#dbeafe;color:#1d4ed8}.slb-status-waiting_staff{background:#fef3c7;color:#92400e}.slb-status-waiting_member{background:#ede9fe;color:#6d28d9}.slb-status-closed{background:#e2e8f0;color:#475569}.slb-empty-state{padding:25px;text-align:center;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:7px;color:#64748b}.slb-notice{padding:12px 14px;border-radius:6px;margin:0 0 18px;background:#f1f5f9;border-left:4px solid #64748b}.slb-notice-success{background:#ecfdf3;border-left-color:#16a34a}.slb-notice-error{background:#fef2f2;border-left-color:#dc2626}.slb-back-link{display:inline-block;margin-bottom:15px}.slb-ticket-heading{display:flex;justify-content:space-between;gap:18px;align-items:start;background:#fff;border:1px solid #dbe3ee;border-left:6px solid #f39c12;border-radius:9px;padding:18px 20px;margin-bottom:18px}.slb-conversation{display:flex;flex-direction:column;gap:14px}.slb-reply{border:1px solid #dbe3ee;border-radius:9px;background:#fff;overflow:hidden}.slb-reply header{display:flex;justify-content:space-between;gap:12px;padding:11px 15px;background:#f8fafc;border-bottom:1px solid #e2e8f0}.slb-reply header span{color:#64748b;font-size:.88em}.slb-reply-message{padding:4px 15px}.slb-reply-staff{border-left:5px solid #1f4e79}.slb-reply-member{border-left:5px solid #f39c12}.slb-attachment{display:inline-block;margin:0 15px 14px}.slb-reply-form-card{margin-top:18px}@media(max-width:780px){.slb-support-grid,.slb-form-row{grid-template-columns:1fr}.slb-ticket-heading,.slb-ticket-row,.slb-reply header{align-items:flex-start;flex-direction:column}}
.slb-help-center{font-family:inherit;color:#172033}.slb-help-header{margin:0 0 20px}.slb-help-header h2{margin:0 0 5px;color:#173f73}.slb-help-header p{margin:0;color:#64748b}.slb-help-tabs{display:flex;gap:8px;flex-wrap:wrap;border-bottom:2px solid #dbe3ee;margin-bottom:22px}.slb-help-tab{appearance:none;border:1px solid #dbe3ee;border-bottom:0;background:#f8fafc;color:#173f73;font:inherit;font-weight:800;padding:11px 18px;border-radius:8px 8px 0 0;cursor:pointer;margin-bottom:-2px}.slb-help-tab:hover{background:#fff}.slb-help-tab.is-active{background:#173f73;color:#fff;border-color:#173f73;box-shadow:inset 0 -4px 0 #f39c12}.slb-help-tab:focus-visible{outline:3px solid rgba(243,156,18,.35);outline-offset:2px}.slb-help-panel{display:none}.slb-help-panel.is-active{display:block}.slb-help-panel[hidden]{display:none!important}.slb-help-panel>.slb-support-wrap>.slb-support-card{max-width:900px}.slb-help-panel .slb-back-link{font-weight:700;color:#173f73}@media(max-width:600px){.slb-help-tabs{display:grid;grid-template-columns:1fr}.slb-help-tab{border-radius:7px;border-bottom:1px solid #dbe3ee;margin-bottom:0;text-align:left}.slb-help-tab.is-active{box-shadow:inset 5px 0 0 #f39c12}}